Price tension
Switched between sizes three times and added nothing.
Answer: Show the cost per day and the guarantee. No discount yet.
Customer data, campaigns and conversations in one place
Hear what your customers never say.
Most tools record what people did. Unspoken Dynamics reads what they almost did: the hesitation, the second thoughts, the cart left one item short. Then it answers each person with the right touch at the right moment.
Built for brands that would rather be welcome than loud.
K
Kortney
Third visit this week
What she did
- Viewed the honey, twice
- Chose the three jar size, then the single, then the three again
- Left with nothing in the cart
Beneath the surface
Price tension Trust gap
Suggested touch: the beekeeper's story for that honey, and what it costs per day. Hold the discount.
Unspoken signals
Eight things your customers tell you without a word.
Each one is named on the person's profile with the evidence beside it, and each has an answer that is helpful, not pushy.
Commitment worry
Turned the subscription on, then off again.
Answer: A short note from the founder: skip or cancel any time.
Almost there
Left with a cart eight dollars short of free shipping.
Answer: Suggest the one small item that crosses the line.
Trust gap
Stopped the origin video early and opened the questions twice.
Answer: Send the grower's name, place and photo for that product.
Gift intent
Ticked the gift option and did not buy.
Answer: Ask the date, promise arrival, offer the note card.
Rescue
Tried to pay and the payment failed.
Answer: A person reaches out within minutes. Never an ad.
Quiet loyalist
Opens everything, clicks nothing, buys on schedule.
Answer: Fewer messages, early access and a thank you.
Shared decision
One household, two inboxes, one person who decides.
Answer: Speak to the decider. Do not message both.
One platform
Everything between the first click and the tenth order.
Undercurrent
One living profile for every person, stitched together across devices, channels and visits.
Tells
The unspoken signals on each profile, named in plain words, with the evidence beside them.
Journeys
Campaigns you draw, not code: waits, branches and tests across every channel you use.
Throughline
One conversation per person. A message picks up exactly where the last call ended.
Afterglow
A thank you in the founder's own voice, hours after the order, for every customer at once.
Confidant
Real interviews with hundreds of customers at a time, written up as clear recommendations.
Signal Relay
Every sale, cart and view reaches every ad platform, counted once, so budgets follow real buyers.
Touch Ledger
How familiar each person really is with you: touches, minutes and channels, not guesses.
Unreasonable hospitality
Marketing people are glad to receive.
A guard sits in front of every send, on every channel. It cannot be switched off by a campaign, and it works for your customer first.
Your promises are kept for you
If you told customers two emails a week, nobody receives a third. No campaign can override it.
A discount is the last idea, not the first
Reassurance, a story or a helping hand comes first. Margin is protected by design.
Quiet hours, in their time zone
Nothing arrives at night. Nothing arrives without the consent that channel needs.
A person can always step in
Every automated action can wait for approval. One switch pauses anything, instantly.
Be first to hear it.
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